---
title: "Accessing Spam folder"
date: "2014-11-18"
category: "email"
slug: "accessing-spam-folder"
---

## Overview

Every e-mail account includes a **Spam** folder that quarantines messages with a moderate probability of being spam. In [[improving-mail-filter-performance]] scoring terms, these are messages scoring between 5 and 10.

## How to Access the Spam Folder

### Via IMAP (Desktop Client)

If you use [[accessing-e-mail]] over IMAP, the Spam folder appears alongside your other IMAP folders. If you only see a single folder (Inbox), you are likely using POP3 -- use the webmail method below instead.

### Via Webmail

1. Open [[accessing-e-mail]] within the [[logging-into-the-control-panel]]
2. Select **SquirrelMail** to log in
3. In the left-hand folder list, select the **Spam** folder

> **Automatic cleanup:** Messages older than 30 days are automatically removed from the Spam folder.

![Spam folder location in SquirrelMail](kb-image:spam-folder-location-sqmail.png)
*Spam folder location in SquirrelMail*
