---
title: "Uploads are denied with 406, Not Acceptable"
date: "2016-04-13"
category: "web-content"
slug: "uploads-are-denied-with-406-not-acceptable"
---

## Overview

A file upload fails with a **406 Not Acceptable** error.

## Cause

All inbound file uploads are scanned for viruses before being saved on the server. If a file is found to contain a virus, it is rejected with a 406 Not Acceptable response. This scanning is performed to reduce the risk of malicious files being uploaded to your account.

## Workarounds

False positives can occur. Before requesting a review, verify the file's integrity by running it through an anti-virus scanner on your local machine or using [VirusTotal](https://www.virustotal.com/)'s free online service.

If the file passes verification, open a support ticket in the [[logging-into-the-control-panel]] and attach the file for further evaluation.
