---
title: "Creating a forwarded e-mail"
date: "2014-11-04"
category: "email"
slug: "creating-a-forwarded-e-mail"
---

## Overview

A forwarded e-mail address receives messages on the server but passes them to an external e-mail address instead of delivering locally.

## Creating a Forward

1. In the [[logging-into-the-control-panel]], go to **Mail** > **Manage Mailboxes**
2. Enter a new address name under _Add a New Address_
3. Select one or more domains for the address
4. Set _Type_ to **Forwarded or Multiple Users**
5. Enter one or more destination e-mail addresses under _Include these external e-mail addresses_ (separate multiple addresses with a comma)
6. Click **Add Address**

## Editing Existing Forwards

1. In the [[logging-into-the-control-panel]], go to **Mail** > **Manage Mailboxes**
2. Under _Change Mode_, select **View/Edit Mailboxes**
3. Hover over the row for the address you want to edit
4. Click **Edit** in the Actions column
5. Make changes, separating new addresses with a comma (",") or return key
6. Click **Save**

## Considerations

Because forwarded e-mails are a touch-and-forward process, the receiving mail server may delay or reject messages based on volume, content, or other heuristics. It is common for mail forwarded to third-party providers to experience intermittent delays or blocks. For reliable delivery to services like Gmail, consider alternative methods such as POP3 fetching.

## See Also

- Google.com: [Check emails from other accounts using Gmail](https://support.google.com/mail/answer/21289?hl=en)
- [[mail-forwarded-to-gmail-is-delayed]]
- [[converting-e-mail-address-types]]
